Meet the Team
IN ADDITION TO PROVIDING DEDICATION, KNOWLEDGE, AND UNIQUE TALENTS, EACH VALUED MEMBER OF OUR TEAM UNDERSTANDS THAT OUR PATIENTS ARE ALL INDIVIDUALS WHO DESERVE KINDNESS AND RESPECT.
Rachel is just the kind of person you’d want to talk to at a front desk. She’s friendly, genuine, & funny–and brings a lot of positive energy to the office. She graduated with honors from Northwood University with a degree in Business Management & put it to use in various business & customer service roles before she joined the White Ortho team. She handles the daily office operations, keeps our schedule running efficiently, & is usually the voice on the other end of our phone line, ready & willing to help & always wishing people well at the end of conversations. She’s a plant-lover, writer of poetry, & collector of crystals (she’s passionate about astronomy and geology). Archie, Cal, & Daisy-Mae are her three pups–who like to keep her entertained when she’s home.
Cristen’s degree in Dental Assisting from Grand Rapids Community College prepared her for a career in the dental field. She has over 13 years of experience & as the Treatment Coordinator, she takes new patients through the process of starting treatment & provides support & encouragement along the way. Multitasking is her jam (she’s married with three children, so yeah)! Outside of work, she enjoys arts & crafts (she raves about her cricut), but she’s a self-proclaimed hockey mom through & through.
Teresa graduated from Delta College from the Dental Assisting Program in 1988 & earned an Associate’s Degree to become a Certified Dental Assistant. She is a member of the American Dental Assistants Association. With the longest tenure at this practice (over 29 years!), she has helped many of our patients achieve gorgeous smiles & remembers the names of pretty much everyone who has walked through our doors. She makes sure our patients are well-cared for in all aspects of their treatment…but she’s also been known to spontaneously prank Dr. White (we loved when she put a U of M bumper sticker on his car! Ahahahaha). Teresa is married with two daughters & lives in Freeland, where she prioritizes an active & healthy lifestyle (with preference to the great outdoors).
Amber loves watching a patient’s smile graduate from shy to confident. She has an Associate’s Degree in Dental Assisting from Delta College & has worked in the orthodontic field for 13 years–the previous 10 years have been with Dr. Adams and Dr. White. She’s a world-traveler, enjoys time with her husband & teenagers, & loves her 4 dogs (she’ll tell you that her cat is only tolerated). Other hobbies include reading, biking, & kickboxing. Her conversational skills are an asset to this practice, & she can personally relate to the orthodontic process since she recently finished treatment as an adult (& loves her new smile, obviously)!
Jeanette’s Bachelor’s Degree in Communications & Marketing helped launch her into the creative world. After many years as a stay at home mom & part-time photographer, she came to White Ortho & jumped into the new position of Treatment Coordinator. She absolutely loves taking care of people! Now in her marketing role, she fosters great impressions & interactions with people online through social media & also implements things like brand awareness, fun giveaways, partnerships, promotions, & other creative pursuits. She has 3 kiddos & 1 cute Boston Terrier, & she enjoys nature, travel, reading, writing, & putting together impressive charcuterie boards. Photography is her side-hustle (you can check out her small business on FB & IG at Purple Linen Photography).
Kaitlin is formerly from the Thumb area, now residing in Freeland. She has five years of experience in the dental field– as a receptionist, a dental assistant, & a records technician. She loves orthodontics (especially assisting with patient adjustments) but has also proved herself an indispensable asset as a Dental Monitoring Coach & as White Ortho’s Insurance Coordinator. She works primarily from home now, but has such an important role. Kaitlin promptly gets things done! On evenings and weekends, she enjoys spending time with family & friends, working on household projects, & traveling with her husband & her three Goldendoodles.
Will is studying pre-dental biology at Saginaw Valley State University. He graduated from Carrollton High School where he was involved in Student Council & athletics (he was captain and quarterback of his varsity football team). He enjoys this community & takes pride in his academic endeavors. He’s our 3D printer expert, spending many afternoons in our laboratory fabricating retainers & aligners for our patients. His approachable & friendly personality, forward-thinking mentality, & can-do attitude benefit White Orthodontics immensely. This young man is going places!
After earning a graduate degree (triple-majoring in advertising, marketing, & management), Karlie obtained a Master of Business Administration at Northwood University. She was also a collegiate basketball star at Northwood, playing defensive first team all-conference during both junior & senior years. Karlie & Dr. White have been married since 2012 & now have four young children. She’s a busy mom but still helps run the business-side of things at White Orthodontics!
Sarah moved to Bay City as a teenager. She spent her childhood in Dallas & has lived in many different places: Lexington, Iowa City, & Ann Arbor, where she worked as a high-end nanny. She circled back to Bay City & managed The Public House downtown, amping up her relational & business skills. She’s traveled abroad (Australia, New Zealand, the Dominican Republic, & the Bahamas)—Europe is next on her bucket-list. She’s an active runner, even placing in the top three in her age group for half-marathons. At White Ortho, Sarah enjoys helping people navigate the orthodontic process. “I can tell we’re making a difference in their lives. They come in not wanting to smile at all and they leave beaming! It truly changes them and gives them the confidence to take on the world.”
Kaitlyn’s got pep & a lot of experience caring for people! She worked with children for 5 years before her interest in orthodontics brought her to White Ortho. She lives in Reese (born and raised!) & enjoys fitness, reading, & journaling. In college, she ran track & achieved All-America honors in the 3000m steeplechase. She assists Dr. White in the White Ortho clinic, & along with Teresa & Amber, performs routine adjustments while helping ensure procedures run efficiently. She enjoys the buzz of the ortho field— there’s rarely a dull moment!