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Meet the Team

IN ADDITION TO PROVIDING DEDICATION, KNOWLEDGE, AND UNIQUE TALENTS, EACH VALUED MEMBER OF OUR TEAM UNDERSTANDS THAT OUR PATIENTS ARE ALL INDIVIDUALS WHO DESERVE KINDNESS AND RESPECT.

PATIENT COORDINATOR
Rachel

Rachel is just the kind of person you’d want to talk to at a front desk. She’s friendly, genuine, and funny–and brings a lot of positive energy to the office. She graduated with honors from Northwood University with a degree in Business Management and put it to use in various business and customer service roles before she joined the White Ortho team. She handles the daily office operations, keeps our schedule running efficiently, and is usually the voice on the other end of our phone line, ready and willing to help and always wishing people well at the end of conversations. She’s a plant-lover, writer of poetry, and collector of crystals (she’s passionate about astronomy and geology). Archie, Cal, and Daisy-Mae are her three pups–who like to keep her entertained when she’s home.

TREATMENT COORDINATOR
Cristen

Cristen’s degree in Dental Assisting from Grand Rapids Community College prepared her for a career in the dental field. She has over 12 years of experience and is White Ortho’s newest addition! As the Treatment Coordinator, Cristen takes new patients through the process of starting treatment and provides support and encouragement along the way. Multitasking is her jam (she’s married with three children, so yeah)! Outside of work, she enjoys arts and crafts (she raves about her cricut), but she’s a self-proclaimed hockey mom through and through.

CLINICAL ASSISTANT
Teresa

Teresa graduated from Delta College from the Dental Assisting Program in 1988 and earned an Associate’s Degree to become a Certified Dental Assistant. She is a member of the American Dental Assistants Association. With the longest tenure at this practice (over 29 years!), she has helped many of our patients achieve gorgeous smiles and remembers the names of pretty much everyone who has walked in our doors. She makes sure our patients are well-cared for in all aspects of their treatment…but she’s also been known to spotaneously prank Dr. White (we loved when she put a U of M bumper sticker on his car! Ahahahaha). Teresa is married with two daughters and lives in Freeland, where she prioritizes a healthy and active lifestyle (with preference to the great outdoors).

CLINICAL ASSISTANT
Amber

Amber loves watching a patient’s smile graduate from shy to confident. She has an Associate’s Degree in Dental Assisting from Delta College and has worked in the orthodontic field for 13 years–the previous 10 years have been with Dr. Adams and Dr. White. She’s a world-traveler, enjoys time with her husband and teenagers, and loves her three dogs (she’ll tell you that her cat is only tolerated). Other hobbies include reading, biking, and kickboxing. Her conversational skills are an asset to this practice, and she can personally relate to the orthodontic process since she recently finished treatment as an adult (and loves her new smile, obviously).

MARKETING COORDINATOR
Jeanette

Jeanette’s Bachelor’s Degree in Communications and Marketing helped launch her into the creative world. After many years as a stay at home mom and part-time photographer, she came to White Ortho and jumped into a new position of Treatment Coordinator. She absolutely loves taking care of people! Now in her marketing role, she fosters great impressions and interactions with people online through social media, and also implements things like brand awareness, fun giveaways, partnerships, promotions, other creative pursuits. She’s also homeschooling two of her three children, which leaves very little “free time”, but she enjoys nature, travel, reading, writing, and putting together impressive charcuterie boards. Photography is her side-hustle (you can check out her small business online at Purple Linen Photography).

DENTAL MONITORING COACH & INSURANCE COORDINATOR
Kaitlin

Kaitlin is formerly from the Thumb area, now residing in Freeland. She has five years of experience in the dental field– as a receptionist, a dental assistant, and a records technician. She loves orthodontics (especially assisting with patient adjustments) but has also proved herself an indispensable asset as a Dental Monitoring Coach and as White Ortho’s Insurance Coordinator. She works primarily from home now, but has such an important role. Kaitlin promptly gets things done! On evenings and weekends, she enjoys spending time with family and friends, working on household projects, and traveling with her husband and her three Goldendoodles.

DIGITAL LAB & 3D PRINTING TECHNICIAN
Will

Will is studying pre-dental biology at Saginaw Valley State University. He graduated from Carrollton High School where he was involved in Student Council and athletics (he was captain and quarterback of his varsity football team). He enjoys this community and takes pride in his academic endeavors. He’s our 3D printer expert, spending many afternoons in our laboratory fabricating retainers and aligners for our patients. His approachable and friendly personality, forward-thinking mentality, and can-do attitude benefit White Orthodontics immensely.

CHIEF OPERATING OFFICER
Karlie

After earning a graduate degree (triple-majoring in advertising, marketing, and management), Karlie obtained a Master of Business Administration at Northwood University. She was also a collegiate basketball star at Northwood, playing defensive first team all-conference during both junior and senior years. Karlie and Dr. White have been married since 2012 and now have four young children. She’s a busy mom but still helps run the business-side of things at White Orthodontics!